Frequently Asked Questions
Answers to common questions about buying, financing and servicing at Jay Hatfield GMC of Pittsburg in Frontenac, KS.
Where is Jay Hatfield GMC of Pittsburg located?
We're at 1015 N Hwy 69 in Frontenac, KS 66763, on Highway 69 just north of Pittsburg.
What are your hours?
Sales is open Monday through Saturday, 8 a.m. to 6 p.m. Service is open Monday through Friday, 8 a.m. to 5:30 p.m. Parts is open Monday through Friday, 8 a.m. to 5 p.m. We're closed on Sundays.
What's your phone number?
Call Sales at 620-670-4162. Call Service and Parts at 620-231-4800.
Is this the same dealership as Jay Hatfield Chevrolet GMC?
Yes. Jay Hatfield GMC of Pittsburg and Jay Hatfield Chevrolet GMC are the same dealership at 1015 N Hwy 69 in Frontenac. This website focuses on GMC; you can shop our Chevrolet inventory at jayhatfieldchevroletgmc.com.
What areas do you serve?
We serve Frontenac, Pittsburg, Girard, Arma, Parsons, Fort Scott and Oswego in Kansas; Joplin, Neosho, Carthage, Webb City and Lamar in Missouri; Crawford, Labette, Bourbon and Cherokee counties in Kansas; Jasper and Newton counties in Missouri; and the rest of Southeast Kansas and the Four State Area.
What new GMC models do you sell?
We sell the GMC Sierra 1500, Sierra HD, Canyon, Terrain, Acadia and Yukon. Inventory changes daily, so browse our new GMC inventory or call Sales at 620-670-4162 to check on a specific model or trim.
Do you sell used cars, trucks and SUVs?
Yes. We sell used vehicles along with new GMC models. Browse our used inventory.
Do you offer financing for all credit situations?
Yes. We work with buyers in all credit situations, and you can get pre-qualified online before you visit.
Can I lease a new GMC?
Yes. Leasing is available on new GMC vehicles. Our team can compare lease and finance payments for the model you want.
Do you take trade-ins?
Yes. We accept trade-ins, and you can value your trade online. In Kansas, a trade-in on a purchase also lowers the amount you pay sales tax on.
Will you buy my car even if I don't buy one from you?
Yes. We buy cars, trucks and SUVs even if you don't buy a vehicle from us.
Do you charge a dealer fee?
Yes. There is a $399 admin fee, and it's already included in the prices shown on our website. Tax, title and license are extra.
Do you deliver vehicles?
Yes. We offer free delivery within 100 miles of the dealership.
Do you offer extended warranties, service plans or an oil change package?
Yes. We offer a range of protection options, from extended warranty coverage to prepaid maintenance. For example, when you buy a new or used vehicle from us, you can add a package of 6 oil changes for $169.99, with no mileage or time limits.
Do you service vehicles that weren't bought here, or other brands?
Yes. Our service department works on all makes and models, including vehicles bought somewhere else.
Do you do GMC warranty and recall work?
Yes. We handle factory warranty repairs and recalls on GMC vehicles.
Do you offer loaner vehicles during service?
Yes. Loaner vehicles are available on request, subject to availability. Ask for one when you schedule your appointment.
How do I schedule service?
Schedule service online or call 620-231-4800, Monday through Friday, 8 a.m. to 5:30 p.m.
Can I buy parts from you?
Yes. Call our Parts department at 620-231-4800, Monday through Friday, 8 a.m. to 5 p.m.
I live in Missouri. Can I buy from you?
Yes. Many of our customers come from Joplin, Neosho, Carthage, Webb City and Lamar. You'll title and register the vehicle in Missouri; ask our sales team how tax and paperwork work for out-of-state buyers.
Shopping for a vehicle? Read our Buyer's Guide for tips on choosing, financing and buying in Kansas.